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Nutra Charm Delivery Policieshhh

Your mind must be filled with endless shipping-related queries! Well, we, Nutra Charm are right here to reply to every single one of them and live up to your expectations!

What Method Do We Use To Dispatch Your Orders?

Certain heavier things are shipped through ground couriers, while lighter ones are shipped through the air. Most of the orders are delivered to you by courier partners like Bluedart and FedEx. We employ India Post to deliver orders to a few isolated places where no other courier service is accessible.

Do You Ship Internationally Too?

We presently only ship pan India and not to any international locations yet but we’ll be glad to extend our services internationally, by all means, sooner or later.

How Long Does It Take Us To Deliver An Order?

In metro cities, we deliver your purchase within 2-3 operating days. We deliver within 2-5 working days to the remaining cities. Delivery, extensively to some distant places, similar to the North East, may additionally absorb 7 working days or longer, absolutely depending on the geographical limits of the location.

How Can You Track Your Order?

When we dispatch your order, you obtain an email with a hyperlink to track your order. One may go on www.nutracharm.com with inside the bottom by clicking on ‘Track Your Order’ below the section 'Quick Links.' This online monitoring service is generally available within 24-50 business hours after shipment.

How Long Does It Take To Ship An Order?

The time it takes to ship an order is determined by the sort of order you have placed. The following order types exist:

  • In-stock products (items kept in our warehouses in India): These goods are shipped the same day or the following day after the purchase is placed.
  • JIT Things(Just-in-Time Items): These items are purchased from vendors after receiving your order confirmation. JIT orders are sent within 2-7 business days of being placed.
  • Drop-ship Products: These items are sent straight to you by our sellers. Such orders are shipped to you within 2-5 business days.

 

We make every possible effort to ship your order as early as possible. If you place a combined order of In-stock, JIT, and Drop-ship products, we divide your order and send it in parts, starting with the earliest available items. We communicate with you through phone, email, and SMS at all stages of your purchase processing to keep you up to date.

How Much Shipping Fees Does Nutra Charm Charge?

The fees will be determined by the amount of a commodity. The fees will be listed on the product page, along with other product information.

For example, purchasing one quantity of a product may incur shipping charges of 50 rupees, and buying a similar amount of the same product might also additionally incur extra delivery fees of fifty rupees (i.e. overall delivery fees= 100 rupees).

Certain goods may provide free delivery, which means no shipping expenses. If the order value is less than Rs 500, a minimum shipping charge of Rs 50 applies.

Before placing an order, please read the product information correctly.

Return Guidelines of Nutra Charm

What Is Our General Return Policy?

14-Day return policy- We provide you complete comfort when you order from Nutra Charm by allowing you to return all items within 14 days of receipt of goods. Please make certain that the product is unused and that all tags, boxes, and other packing are still intact.

If you are dissatisfied along with your purchase, we'd gladly get hold of it returned within 14 days of delivery if you email us photos of the packaging and products at [email protected] If you have paid by credit card, we will refund your money. In the instances of Cash on Delivery and Bank Deposits, we can issue a cheque with inside the customer's registered name.

What Do I Need To Do If I Get A Damaged, Incorrect, Or Missing Item In My Order?

Customers have to raise an issue with us within 48 hours after shipping if an item is observed to be damaged, lacking, or incorrect as consistent with their purchase and the description on our website. Send us pictures of the packaging and items to [email protected] withinside 48 hours. We will set up a reverse pickup of the products and then offer both a whole refund or a distinct item in exchange, relying upon your preference. Do keep in mind that the standard 14-day return policy will not be applicable in these cases.

Is There A Return Policy For Each Category?

Nutrition's precise products are ought to be dispatched in their authentic, sealed packaging. Boxes that have been opened or used will not be accepted as returns. Products cannot be returned for reasons such as rashes, stomach discomfort, headache, flavour like/dislike, flavour variation between brands, and so on. Please get in contact with your health practitioner before shopping for such products.

Any Fitness Equipment/Accessory is eligible for replacement within 14 days after purchase and it will be replaced only if there is a manufacturing flaw.
 

Is There Any Item Which Cannot Be Returned?

The following items are not returnable or replaceable: o Product harm because of misuse

Incidental harm caused by product malfunction

Any consumable item that was utilized or installed

Products that have tampered with or have missing serial numbers

Sold combos are not returned or exchanged as separate units.

Any harm not included through the manufacturer's guarantee

Any items returned without the unique packing and accessories, consisting of the box, any manufacturer's packaging, and any other things initially included with the product(s) shipped.

How Can You Set Up A Pick-Up In Case You Wish To Return An Order?

To start with the return process, please email us at [email protected].

We will make every effort to make the item available for pick-up. If we are unable to organise a pick-up, you may return the item using SpeedPost courier service and share tracking information, and we will reimburse the courier charges.

How Are RefundsAvailable After Cancellation? We use a back-to-source methodology or refunds!

In this instance, the money will be reimbursed to the original payment mode/account used to complete the transaction.
 

If you request the cancellation of an item(s) in your purchase, Nutra Charm will execute the cancellation and commence the reimbursement, as desired.